Platinum Concierge Membership

Book Consultation
Dr. Felix Lucian Happich

Dr. Felix Lucian Happich

MD, MHBA

In short

  • A direct line to the physician who knows your case, not a triage service.
  • Priority scheduling, including at short notice where the situation warrants it.
  • One record. Specialists are coordinated and their findings come back into your file.
  • Places are limited, because direct access is only real if very few people hold it.

Treatment Overview


What is included?

  • Direct access to Dr. Felix. A direct line for medical questions, with a response commitment rather than an open ended wait.
  • Priority scheduling. Appointments arranged around your diary, including at short notice where the situation warrants it.
  • Extended consultations whenever they are needed, not only at fixed review points.
  • A comprehensive annual assessment with the depth of the Executive Health Membership and the risk work of the Annual Longevity Membership.
  • Coordination of specialists. Referrals to named colleagues, findings collected back into one record, and one physician making sure the separate opinions add up to a coherent plan.
  • Continuity while travelling, including liaison with treating doctors abroad where appropriate, so decisions are made with your full history available.
  • Complete documentation. A maintained medical file you can take anywhere.

Cost & Program Investment

This is the most extensive commitment of physician time offered here and it is priced accordingly. Investigations remain billed at laboratory cost and medication at pharmacy cost. Exact figures are given once the scope of your care is clear, after the first assessment.

Who Is a Good Candidate?


  • You want your physician reachable directly rather than through a reception queue.
  • Your schedule is unpredictable and appointments need arranging at short notice.
  • Your care runs across several specialists, possibly several countries, and nobody currently holds the whole picture.
  • You want more than one area covered at once, for example weight, hormones and cardiovascular risk together.
  • Your family health matters are private and you want them handled by someone who knows you.
  • You need an emergency service. Genuine emergencies belong in an emergency department and you will be told so plainly.
  • You want prescriptions on demand without assessment. Direct access does not change how medicine is practised here.
Executive health check detail, Dr Felix Dubai

What Happens During the Consultation


  • 1

    A conversation about what you need

    Before anything else, an honest discussion of what your care currently looks like, where it is falling between people, and whether this tier is actually the right answer for you. Sometimes a narrower membership is.

  • 2

    Full in person assessment

    A comprehensive assessment combining the depth of the executive annual review with the risk work of the longevity programme, with investigations chosen for your history rather than a fixed package.

  • 3

    One record, one plan

    Existing reports from other doctors and other countries are collected into a single maintained file, and the separate opinions are reconciled into one coherent plan rather than left as unconnected letters.

  • 4

    Access and scheduling set up

    You get the direct line, the response commitment and the scheduling arrangement in writing, together with what it covers and what belongs in an emergency department instead.

Program Structure & Follow-Up


What does direct access actually mean?

It means you reach the physician who knows your case, not a triage service. It does not mean an emergency service. Genuine emergencies belong in an emergency department, and you will be told plainly when that is the right answer.

Between those two extremes sits most of what actually worries patients: a new symptom, a side effect, a result from another doctor that nobody has explained, a decision about whether something can wait until you are back in the country. That is where this membership earns its place.

Why the numbers are limited

Direct access and priority scheduling are only real if very few people hold them. Places in this tier are therefore limited, and the practice will say when it cannot take on another patient at this level. That constraint is the product, not a marketing device.

Benefits, Limits & Safety


What this membership does and does not change

It changes access, continuity and coordination. It does not change clinical standards. Medication is still prescribed only where it is indicated, investigations are still ordered only where the result would change a decision, and you will still be told when the honest answer is that nothing needs doing.

  • Not an emergency service. Chest pain, stroke symptoms, severe breathlessness and major injury go to an emergency department, immediately.
  • Not a guarantee of outcome. Faster access improves how quickly problems are addressed, not whether they occur.
  • Confidentiality. Your file, and your family members files, are shared with nobody without your written instruction.

What changes in practice

Questions get answered by the physician who knows your history, appointments happen when you need them, and specialist findings end up in one place with one person responsible for making them add up.

How your care is held

A comprehensive annual assessment, extended consultations whenever they are needed, coordination of any specialist involved, and a maintained medical file you can take anywhere.

Where this is not the answer

Emergencies belong in an emergency department. Direct access is not on demand prescribing, and places are limited so the practice will say when it cannot take another patient at this level.

Cost & Program Investment


This is the most extensive commitment of physician time offered here and it is priced accordingly. Investigations remain billed at laboratory cost and medication at pharmacy cost. Exact figures are given once the scope of your care is clear, after the first assessment.

Frequently Asked Questions


You get a defined response commitment in writing when you join, rather than a vague promise. It covers medical questions during working hours and how urgent matters outside them are handled, including what belongs in an emergency department instead.

Family arrangements are possible and are agreed individually, because the scope depends on who needs what. Discuss it at the first conversation so the arrangement and the access are set out clearly from the start.

Your full history is available, so advice is given with the whole picture rather than from scratch. Where you are being treated by a doctor abroad, Dr. Felix can liaise with them where appropriate and the findings come back into your record.

Because direct access and priority scheduling stop being real once too many people hold them. The practice caps this tier deliberately and will tell you when it cannot take another patient at this level rather than diluting what the membership promises.

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