Last updated: 8 September 2026
Who we are
This website is operated by German Diagnostics, Unit G04A, Building 27, Dubai Healthcare City, Dubai, United Arab Emirates. DHCC facility licence no. 1488. Dr. Felix Happich practises at this facility, and doctorfelix.ae is the website of his private practice.
For any question about your data, write to info@parthblog.online.
What we collect
When you get in touch through this website, by email or by phone, we collect:
- your name and phone number
- your email address, if you give it
- what you would like help with, in your own words
- the page you were on, the page you first arrived on, the website that referred you, and campaign parameters in the address
- the date and time, your IP address and your browser identification, as proof of your consent
Please do not send clinical details through the website. Medical information is collected in the practice itself and kept in your patient record, which is separate from this website.
Why we use it
To answer you. You asked us to get in touch, so we call or write back, answer your questions and offer appointment times.
To understand where enquiries come from. Campaign parameters tell us which channel brought you here, so we spend our budget sensibly. On their own they do not identify you.
To send you practice news and health information, by email or WhatsApp, but only if you ask for it. It is never a condition for getting an appointment and you can stop it at any time.
Legal basis
We process your data under UAE Federal Decree-Law 45/2021 on the Protection of Personal Data. Contacting you about your own enquiry rests on that enquiry. Marketing messages rest on the separate consent you give, as required by the TDRA rules on unsolicited electronic communication. Medical records are held under the rules of the health authority that licenses the facility.
Who sees it
- our web host, for the website itself
- n8n, our own automation server, which passes the enquiry on
- Odoo, our own patient management system, where the enquiry becomes a task for the team
- WhatsApp Business (Meta Platforms), if you choose to be contacted by message
- Google, for advertising measurement, if you arrived through an advertisement and agreed to it
We do not sell your data and we do not share it with anyone else for their own purposes.
Where it is stored
Our automation and patient management servers are currently hosted outside the United Arab Emirates. Where data leaves the country, we rely on the contractual protections our providers offer and limit what is transferred to what is needed to answer you.
How long we keep it
Enquiries are kept for as long as we may reasonably need them for the care relationship. Consent records for marketing are kept for at least two years, as the TDRA rules require. Medical records are kept for the period the applicable health authority rules require. After that, data is deleted.
Your rights
You can ask us to show you the data we hold about you, correct it, delete it, restrict how we use it, or hand it over in a portable form. You can withdraw marketing consent at any time, with no effect on your care. Every marketing email carries an unsubscribe link and every marketing message on WhatsApp can be stopped by replying STOP.
To use any of these rights, write to info@parthblog.online. We answer within 30 days.
Cookies
What this website stores in your browser, and how you change your choice, is set out in the Cookie Policy. The typefaces used on this website are served from our own server, so no font files are requested from Google.
Children
Enquiries about a child must be made by a parent or legal guardian.
Changes
If we change this policy, the new version appears on this page with a new date.